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Mission Statement
Phillips & Associates, Inc., is an international consulting, engineering,
and scientific firm dedicated to serving the textile maintenance industry. We
strive to satisfy clients by concentrating on their individual needs and solving
their unique problems.
In order to accomplish our mission, we dedicate ourselves to:
- Providing a multitude of comprehensive, quality, professional services.
- Assisting our clients in achieving their goals and objectives by listening
intently to their concerns.
- Contributing to the industry through research and writing.
- Upholding high ethical standards in all of our business relations.
- Maintaining an environment of professional growth to better serve our clients.
Commitment
- The client always comes first.
- Client confidentiality is paramount.
- Phillips & Associates, Inc.'s, staff realizes that the client is not dependent
on the firm; P&A is dependent on the client.
- A positive, congenial, professional attitude in words and actions will
always be foremost when dealing with a client.
- P&A's responsibility is to manage the client's project priorities profitably.
- P&A will be supportive and committed partners in a client's project.
- P&A is committed to providing the highest level of technical expertise
in all matters relating to a client's project.
- The firm will maintain its position on issues proven to be ethically correct,
morally justified, technically accurate, and financially sound.
- All Phillips & Associates, Inc., staff members realize that they are the
FIRM and are important to its clients, its management, and to the firm's well
being; their actions reflect directly on the firm's commitment.
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